# Catalogue des indicateurs financiers

## Liquidité

<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" id="bkmrk-indicateur-descripti" style="width: 648.0pt; border-collapse: collapse; border: none; mso-border-alt: solid windowtext .5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm .5pt 0cm .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext;" width="864"><thead><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.5pt; color: white;">Indicateur</span>**

</td><td style="width: 165.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220">**<span style="font-size: 9.5pt; color: white;">Description</span>**

</td><td style="width: 115.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153">**<span style="font-size: 9.5pt; color: white;">Objectif</span>**

</td><td style="width: 83.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.5pt; color: white;">Valeur cible</span>**

</td><td style="width: 175.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233">**<span style="font-size: 9.5pt; color: white;">Interprétation</span>**

</td></tr></thead><tbody><tr style="mso-yfti-irow: 1;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Ratio du fonds de roulement</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Actif à court terme ÷ passif à court terme.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Vérifier la capacité à couvrir les obligations à court terme.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">2 et +</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Plus le ratio est élevé, plus la marge de sécurité est grande. Trop bas : risque de ne pas honorer ses dettes. Trop haut : liquidités immobilisées inutilement.</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Ratio d’intervalle</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Nombre de mois d’activité tenable avec les seuls actifs liquides, sans aucun encaissement.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Mesurer l’autonomie de trésorerie.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">3 à 6 mois</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Dans la cible = sécurité saine. Sous 3 mois : vulnérabilité aux imprévus. Au-delà de 6 mois : réserves possiblement dormantes.</span>

</td></tr><tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Ratio de liquidité immédiate</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">(Encaisse + comptes clients + autres créances) ÷ passif à court terme.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">S’assurer de payer les dettes immédiates sans vendre d’actifs.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">1 et +</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">≥ 1 : obligations immédiates couvertes. &lt; 1 : tension de trésorerie. À surveiller mensuellement ou trimestriellement.</span>

</td></tr></tbody></table>

## Rentabilité

<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" id="bkmrk-indicateur-descripti-1" style="width: 648.0pt; border-collapse: collapse; border: none; mso-border-alt: solid windowtext .5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm .5pt 0cm .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext;" width="864"><thead><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.5pt; color: white;">Indicateur</span>**

</td><td style="width: 165.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220">**<span style="font-size: 9.5pt; color: white;">Description</span>**

</td><td style="width: 115.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153">**<span style="font-size: 9.5pt; color: white;">Objectif</span>**

</td><td style="width: 83.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.5pt; color: white;">Valeur cible</span>**

</td><td style="width: 175.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233">**<span style="font-size: 9.5pt; color: white;">Interprétation</span>**

</td></tr></thead><tbody><tr style="mso-yfti-irow: 1;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Marge brute</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Excédent brut ÷ chiffre d’affaires (rentabilité avant frais administratifs).</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Évaluer la rentabilité des services rendus.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">15 % à 25 %</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Trop faible : tarifs insuffisants ou coûts directs trop élevés.</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Marge nette</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Excédent net ÷ chiffre d’affaires (après toutes les charges).</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Mesurer la santé financière globale.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">1 % à 5 %</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Faible mais normale en EÉSAD ; doit rester positive pour assurer la pérennité.</span>

</td></tr><tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Ratio de solidité</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Avoir ÷ (total des dépenses ÷ 12).</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Estimer le nombre de mois de fonctionnement couverts par les capitaux propres.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">3 à 6 mois</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Reflète la richesse accumulée. Plus il est élevé, plus l’organisation est solide financièrement.</span>

</td></tr></tbody></table>

## Structure financière

<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" id="bkmrk-indicateur-descripti-2" style="width: 648.0pt; border-collapse: collapse; border: none; mso-border-alt: solid windowtext .5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm .5pt 0cm .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext;" width="864"><thead><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.5pt; color: white;">Indicateur</span>**

</td><td style="width: 165.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220">**<span style="font-size: 9.5pt; color: white;">Description</span>**

</td><td style="width: 115.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153">**<span style="font-size: 9.5pt; color: white;">Objectif</span>**

</td><td style="width: 83.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.5pt; color: white;">Valeur cible</span>**

</td><td style="width: 175.0pt; border: solid #BFBFBF 1.0pt; border-left: none; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #1F4E5F; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233">**<span style="font-size: 9.5pt; color: white;">Interprétation</span>**

</td></tr></thead><tbody><tr style="mso-yfti-irow: 1;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Avoir de la coop à l’actif</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Avoir de la coopérative ÷ actif total.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Mesurer l’autonomie financière.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">75 % et +</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Plus il est élevé, plus le financement repose sur les fonds propres (faible dépendance à la dette).</span>

</td></tr><tr style="mso-yfti-irow: 2;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Passif à l’actif (endettement)</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Passif total ÷ actif total.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Suivre le niveau d’endettement.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">Complément de l’avoir</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Plus il est bas, moins l’organisation est endettée. Une dette trop faible peut aussi limiter la capacité d’investissement.</span>

</td></tr><tr style="mso-yfti-irow: 3;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Avoir des membres à l’actif</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Avoir des membres ÷ actif total.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Suivre la part de capital détenue par les membres.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">Suivi (indicatif)</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Généralement faible et stable en EÉSAD.</span>

</td></tr><tr style="mso-yfti-irow: 4;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Poids des salaires administratifs</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Salaires administratifs ÷ revenus totaux.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Contrôler le poids de la structure administrative.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">14 %</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; background: #F2F6F7; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Trop élevé : structure administrative trop lourde. Trop faible : gestion insuffisamment soutenue.</span>

</td></tr><tr style="mso-yfti-irow: 5; mso-yfti-lastrow: yes;"><td style="width: 110.0pt; border: solid #BFBFBF 1.0pt; border-top: none; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Poids des salaires terrains</span>**

</td><td style="width: 165.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Salaires des aides à domicile ÷ revenus totaux.</span>

</td><td style="width: 115.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Suivre le coût de la prestation directe.</span>

</td><td style="width: 83.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">71 %</span>**

</td><td style="width: 175.0pt; border-top: none; border-left: none; border-bottom: solid #BFBFBF 1.0pt; border-right: solid #BFBFBF 1.0pt; mso-border-top-alt: solid #BFBFBF .25pt; mso-border-left-alt: solid #BFBFBF .25pt; mso-border-alt: solid #BFBFBF .25pt; padding: 3.5pt 5.5pt 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Ratio naturellement élevé (cœur de mission). Au-delà de 71 % : difficulté à couvrir les frais fixes.</span>

</td></tr></tbody></table>

## Efficacité opérationnelle

<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" id="bkmrk-indicateur-descripti-3" style="width: 648.0pt; border-collapse: collapse; border: none; mso-border-alt: solid windowtext .5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm .5pt 0cm .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext;" width="864"><thead><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;"><td style="width: 146.662px; border: 1pt solid rgb(191, 191, 191); background: rgb(31, 78, 95); padding: 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.5pt; color: white;">Indicateur</span>**

</td><td style="width: 220.966px; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: rgb(191, 191, 191) rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(31, 78, 95); padding: 3.5pt 5.5pt;" width="220">**<span style="font-size: 9.5pt; color: white;">Description</span>**

</td><td style="width: 152.301px; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: rgb(191, 191, 191) rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(31, 78, 95); padding: 3.5pt 5.5pt;" width="153">**<span style="font-size: 9.5pt; color: white;">Objectif</span>**

</td><td style="width: 110.625px; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: rgb(191, 191, 191) rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(31, 78, 95); padding: 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.5pt; color: white;">Valeur cible</span>**

</td><td style="width: 233.324px; border-width: 1pt 1pt 1pt medium; border-style: solid solid solid none; border-color: rgb(191, 191, 191) rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(31, 78, 95); padding: 3.5pt 5.5pt;" width="233">**<span style="font-size: 9.5pt; color: white;">Interprétation</span>**

</td></tr></thead><tbody><tr style="mso-yfti-irow: 1;"><td style="width: 146.662px; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191); padding: 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Âge des comptes clients</span>**

</td><td style="width: 220.966px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; padding: 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Délai moyen de recouvrement des factures (en jours).</span>

</td><td style="width: 152.301px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; padding: 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Convertir les revenus en liquidités rapidement.</span>

</td><td style="width: 110.625px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; padding: 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">Moins de 90 jours (idéalement &lt; 60)</span>**

</td><td style="width: 233.324px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; padding: 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Plus le délai est court, meilleure est la trésorerie et moindre est le recours à la marge de crédit.</span>

</td></tr><tr style="mso-yfti-irow: 2; mso-yfti-lastrow: yes;"><td style="width: 146.662px; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191); background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;" width="147">**<span style="font-size: 9.0pt; color: black;">Ratio des heures facturables</span>**

</td><td style="width: 220.966px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;" width="220"><span style="font-size: 9.0pt; color: black;">Heures facturées ÷ heures travaillées.</span>

</td><td style="width: 152.301px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;" width="153"><span style="font-size: 9.0pt; color: black;">Mesurer la productivité opérationnelle.</span>

</td><td style="width: 110.625px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;" width="111">**<span style="font-size: 9.0pt; color: black;">75 %</span>**

</td><td style="width: 233.324px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;" width="233"><span style="font-size: 9.0pt; color: black;">Plus il est élevé, meilleure est l’utilisation du temps de travail rémunéré.</span>

</td></tr><tr><td style="width: 146.662px;">**Ratio de dépendance**

</td><td style="width: 220.966px;">Part des revenus du réseau de la santé sur l'ensemble des revenus

</td><td style="width: 152.301px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;"><span style="font-size: 9.0pt; color: black;">Diversifier les revenus afin de réduire la dépendance aux fonds versés par le RSSS.</span>

</td><td style="width: 110.625px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;">**<span style="font-size: 9.0pt; color: black;">Revenus du RSSS représentent moins de 51% </span><span style="font-size: 9.0pt; color: black;">et 34% de revenus autonomes</span>**

</td><td style="width: 233.324px; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(191, 191, 191) rgb(191, 191, 191) currentcolor; background: rgb(242, 246, 247); padding: 3.5pt 5.5pt;"><span style="font-size: 9.0pt; color: black;">C'est une recherche d'équilibre entre les différentes sources de revenus pour éviter que l'EÉSAD soit trop dépendante d'un client.</span>

</td></tr></tbody></table>